Privacy Policy

TFI Connect Pvt Ltd ('TFI Connect', 'we', 'our', or 'us') is a technology company incorporated in India. We build consumer applications, including Tapd.ai, an AI-powered personal finance tool.

This Privacy Policy applies to all websites, applications, and services operated by TFI Connect, including tficonnect.com and tapd.ai.

We collect information you provide directly to us, such as when you fill out a contact form, sign up for a product, or communicate with us. This may include your name, email address, and the content of your messages.

When you use our products such as Tapd.ai, we may collect financial information you voluntarily provide to help generate insights and recommendations — such as loan amounts, EMI details, and lender names. We collect only what is necessary to provide the service.

We automatically collect certain technical information when you use our services, including IP address, browser type, device type, pages visited, and time spent. This is used solely for service improvement and security purposes.

To provide, operate, and improve our products and services.

To respond to your enquiries and communicate with you about our services.

To send you product updates, security alerts, and support messages (you may opt out at any time).

To understand how our products are used and identify areas for improvement.

To comply with applicable legal obligations.

We do not use your personal information for advertising, nor do we build advertising profiles.

We do not sell, rent, or trade your personal information to third parties — ever.

We may share information with trusted service providers who assist in operating our services (such as cloud hosting providers), under strict confidentiality agreements.

We may disclose information if required by law, court order, or to protect the rights, property, or safety of TFI Connect, our users, or others.

In the event of a merger, acquisition, or sale of assets, user information may be transferred. We will notify users via email or prominent notice on our website before any such transfer occurs.

Your data is stored on secure servers located in India and/or trusted international cloud infrastructure providers. We implement industry-standard technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction.

No method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. When your information is no longer needed, we securely delete or anonymise it.

You may request deletion of your account and associated data at any time by contacting us at contact@tficonnect.com.

You have the right to access the personal information we hold about you.

You have the right to request correction of inaccurate or incomplete information.

You have the right to request deletion of your personal information, subject to certain legal exceptions.

You have the right to withdraw consent for processing at any time, where processing is based on consent.

To exercise any of these rights, please contact us at contact@tficonnect.com. We will respond within 30 days.

We use essential cookies necessary for our websites to function. We do not use tracking or advertising cookies.

You can control cookie settings through your browser preferences. Disabling essential cookies may affect the functionality of our services.

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us immediately.

This Privacy Policy is governed by the laws of India, including the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023, as applicable.

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or by email. Your continued use of our services after any changes constitutes your acceptance of the updated policy.

We encourage you to review this policy periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

TFI Connect Pvt Ltd Email: contact@tficonnect.com Website: tficonnect.com